Privacy Policy

Last Updated:

FF Southeast ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website (www.ffsoutheast.com) or subscribing to our communications, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

• Name – provided when you subscribe to our communications.
• Email address – used to send you promotional and transactional messages.
• Mobile phone number – used to send you SMS text messages, with your express written consent.
• Usage data – pages visited, browser type, and referring URLs, collected automatically via cookies or similar technologies.

2. How We Use Your Information

• To send marketing and promotional text messages (SMS) about our products, services, and offers.
• To send email newsletters, seasonal promotions, and order-related communications.
• To respond to your inquiries and provide customer support.
• To improve our website and understand how visitors use it.
• To comply with applicable legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors (e.g., SMS platforms, email marketing services) who assist us in operating our business, subject to strict confidentiality obligations.
• Legal compliance: When required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage analytics. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you opt out of SMS or email communications, we will remove your contact information from our active marketing lists promptly.

6. Your Rights and Choices

• Opt out of SMS: Reply STOP to any text message from us, or contact us at info@ffsoutheast.com.
• Opt out of email: Click the "Unsubscribe" link in any marketing email we send you.
• Access or delete your data: Contact us at info@ffsoutheast.com to request access to, correction of, or deletion of your personal information.
• California residents (CCPA): You may have additional rights under California law, including the right to know what personal information we collect and to request its deletion.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Continued use of our website or communications after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

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